Kitchen Equipment Training
Choosing the right equipment for your operation might be the first step, but training your team on how to use it is equally important for ensuring efficient operations. We will teach your employees the proper way to use your equipment and share clear, repeatable steps so you can easily train new team members in the future.
Develop a plan to train your team today
Equipment that is used correctly will last longer, create consistent and delicious products, and bring you cost savings and peace of mind. View our available training packages to determine which fits best for your business needs.
FOOD SERVICE EQUIPMENT TRAINING AND INSTALL PROGRAMS
Whether you’re running a high-volume kitchen, processing facility, or grocery store, your equipment is only as effective as the people using it. That’s why Hess goes beyond sales and service, offering expert-led install and training programs tailored to your food service operation.
We provide personalized, hands-on instruction for your staff to support:
- Proper installation and safe operation
- Consistent product quality and equipment upkeep
- Confident daily use for streamlined operations
Our food service equipment training can be fully customized by brand, model, or skill level.
CHOOSE YOUR FOOD SERVICE EQUIPMENT TRAINING
Basic Training:
- Customer confirms electrical specs match the install location
- Equipment is drop-shipped from the manufacturer
- One-hour video training via video call
Advanced Training:
- Pre-site communication to confirm utility specifications
- Unit drop ships to customer location from manufacturer
- Hess technician on site for install (utilities must already be in place)
- Two-hour, in-person staff training
- Includes a custom training manual based on staff questions during installation
Premium Training:
- Pre-site utility check and unit inspection upon arrival
- Unit shipped to Hess
- Hess confirms all accessories are present and the equipment is undamaged
- Delivery coordinated by Hess to your location
- Hess technician on site for installation
- Four-hour, in-person food service equipment training
- Custom training manual created during install
- One-hour follow-up visit two weeks after installation to reinforce procedures
Who: Perfect for smaller operations or experienced teams needing a quick start.
Who: Designed for operations with larger staff and more complex needs.
Who: Ideal for high-volume kitchens, multi-shift teams, or new builds looking for complete training and performance assurance from a trusted food service consultant.
Add-On Training Support
Need a refresher or onboarding new staff? Additional food service training appointments are available. These include a technician-led equipment health check, procedure review, and updated training recommendations. Contact the Hess team for pricing!
WHY CHOOSE HESS FOR FOOD SERVICE EQUIPMENT INSTALLATION AND TRAINING?
Whether you need support on new commercial food processing equipment or to train new employees, our team is here to help you stay efficient and confident in your operation. Hess delivers premium products and builds confident teams that know how to get the most from their equipment.
Our consultants have over 75 years of industry knowledge and are dedicated to helping your operation provide premium service to your customers. Our install and training services support food processors, restaurant teams, and retail kitchens with:
- Expert-led installation by factory-trained technicians
- Immediate training support during and after install
- Access to digital training materials and on-demand updates
- Recommendations from a certified food processing industry consultant
Contact us to schedule your restaurant equipment training session or discuss which program is right for your team.
