FOOD EQUIPMENT REPAIR & SERVICE
Service you can trust for the food equipment you rely on.
OUR SERVICE TEAM KEEPS YOUR OPERATION RUNNING AT PEAK PERFORMANCE
In the demanding world of food processing and high volume kitchen equipment maintenance, downtime can be a critical setback — that’s where Hess support and partnership come into play. With technicians available around the clock, help is always just a call away. Whether it’s routine service or an unexpected emergency, our team ensures your operation never misses a beat.
For more than 75 years, customers across Missouri, Illinois, Kansas and Nebraska have relied on us for:
CALL HESS TO GET THE JOB DONE RIGHT
If your commercial kitchen equipment goes down, call Hess at 800-572-4728
When your equipment fails, you need fast, fair and reliable support. Hess keeps your food processing and cooking equipment running smoothly, prioritizing efficiency and uptime.
- Replacement parts
We stock the right parts to minimize downtime: blades for grinders, belts for mixers, motors for weighing systems, seals for packaging machines and more.
- Equipment solutions
Elevate your operation with industry-leading machinery, from versatile rotisseries to precision cutting systems, just to name a couple.
- Personalized approach
Our trained technicians take time to learn your equipment and your business. That personalized support helps us diagnose issues accurately and recommend the best solutions.
- Fair, transparent pricing
We invoice only for the hours we spend actively working and guide you on when to repair or replace equipment – no wasted time or money.
Building a partnership with Hess
At Hess, your long-term success is our top priority. When you partner with us, you can expect:
As your food retail service partner, Hess is committed to delivering solutions that are in your best interests.
Testimonials
We’ve earned the trust of food service operators across Missouri, Illinois, Nebraska and Kansas for more than 75 years. Our clients range from supermarkets and processing facilities to restaurants and cafeterias. They rely on us for high-quality equipment and exceptional service. Here’s what they have to say:
“Our company needed parts for a Butcher Boy meat processor machine. I called Hess after finding them online. The parts department manager, Mickey, was extremely helpful and had my fax sent ASAP. Thank you for your prompt and courteous response.”
— Jeanne Hilko, Hydro-Dyne Electric
“Working with Hess was a pleasure. We knew we needed new counter scales, but we didn’t know exactly what configuration to choose. Hess patiently worked with us to discover our needs and helped us put together a solution that fit our budget perfectly. Throughout setup, installation and post-install support, the service from Hess has been top notch. I would wholeheartedly recommend them to anyone looking for new equipment!”
— Nick Vorpagel, Lake Geneva Country Meats
“From the start, we had a really great rapport with them. I was immediately impressed with their level of sales and service support. They really took the time to make sure we were choosing the right equipment for our needs.”
— Michele Maue, Dairy King
“This annual check-up is probably why we’ve had our machine for so long — it works just like it did when we first got it.”
— Norman Taylor, Chef at Busch Stadium St. Louis (Delaware North)
“Their preventative maintenance services keep my machines running for a long time, and when something goes wrong, they ensure I’m back up in no time.”
— Bob Snyder, Save-A-Lot
“They’re really about service and taking care of clients. A lot of companies lose touch with that. Hess continues to have good values and morals — like a good business partner should.”
— Emmanuel “Manny” Teferi, Friendship Village
If you want a partner in commercial appliance repair who will always put your interests first, look no further than Hess for all your service and preventative maintenance needs. Reach out today for a free onsite evaluation.
OUR SERVICE GOES ABOVE AND BEYOND
Food Processing Equipment Warranty Service
Extend the life of your food processing equipment with our comprehensive warranty support. We handle warranties and coverage for top brands so you can keep your operation running smoothly. With Hess in Missouri, Illinois, Nebraska and Kansas, you gain peace of mind knowing your equipment stays in peak condition.
Supply Line Discount Program
Join our program and save up to 20% on parts, supplies and refills, including:
We offer parts and supplies for more than 15 name-brand product lines, including Henny Penny, Fri-Jado, Hollymatic, Mettler Toledo and many more!
READY TO MAXIMIZE UPTIME AND PERFORMANCE?
Get the most out of what you have – contact Hess today for best-in-class 24/7 service and support to maximize uptime and keep your equipment running at peak performance.
